Text Message Consent

Verbal opt-in process

When a customer visits Wavey Cash or books an appointment, staff ask for their mobile number and confirm consent with this script: 'Can we send you text messages from Wavey Cash about your appointment reminders, payment due-date reminders, receipts, and account sign-in codes? Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time.' The customer confirms verbally, and staff note the consent on the customer record. Customers can opt out at any time by replying STOP.

What we send

• Appointment reminders
• Payment due-date reminders
• Receipts
• Account sign-in codes

Messages come from Wavey Cash. Message frequency varies. Message and data rates may apply. Agreeing to text messages is not a condition of any purchase or service.

Online forms

On our website forms, customers may also choose to opt in by ticking a box next to the phone number field. The box is never pre-checked and is optional. It reads:

By providing your mobile number, you agree to receive transactional text messages from Wavey Cash (appointment reminders, payment reminders, receipts, sign-in codes). Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel.

Help and opting out

Reply HELP to any message for help, or STOP to cancel at any time. After you reply STOP, you will receive one confirmation and no further text messages unless you opt in again.

Read our Privacy Policy and Terms & Conditions.